Terms of Service — Drawfetti

1. Acceptance of Terms

By accessing or using Drawfetti ("the Service"), available at drawfetti.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Drawfetti is a SaaS platform that connects to your Facebook Pages and Instagram Business accounts to help you run fair, transparent giveaway draws from post comments. The Service includes features such as comment fetching, filtering, random winner selection, and shareable results pages.

3. Account Requirements

You must have a valid Facebook account to use the Service
You must be at least 18 years old or the age of majority in your jurisdiction
You must be an authorized administrator or manager of the Facebook Pages and Instagram accounts you connect to the Service
You are responsible for maintaining the security of your account

4. Acceptable Use

You agree to:

Use the Service only for lawful purposes
Comply with all applicable laws regarding giveaways, contests, and promotions in your jurisdiction
Not manipulate or rig draws in any way
Not use the Service to spam, harass, or deceive others
Not attempt to access data from pages or accounts you do not manage
Not reverse engineer, decompile, or attempt to extract source code from the Service
Comply with Facebook's and Instagram's terms of service and community guidelines

5. Subscriptions & Payments

Drawfetti offers free and paid subscription tiers. For paid subscriptions:

Payments are processed securely by Stripe
Subscriptions are billed monthly or annually, depending on your chosen plan
You may cancel your subscription at any time; access continues until the end of the current billing period
Refunds are handled on a case-by-case basis
We reserve the right to change pricing with 30 days' notice

6. Facebook & Instagram Data

The Service accesses your Facebook and Instagram data through the Meta Graph API. By using the Service, you:

Grant us permission to access your managed Pages, posts, and comments as authorized through the Facebook OAuth flow
Acknowledge that the availability of our Service depends on Meta's API availability and policies
Understand that changes to Meta's API or policies may affect the Service's functionality
Can revoke access at any time through your Facebook Settings → Apps and Websites

7. Draw Results & Fairness

Drawfetti uses cryptographic random number generation to ensure fair winner selection. Each draw produces a verifiable seed that can be audited. However:

We do not guarantee that draws comply with local contest/giveaway laws — it is your responsibility to ensure legal compliance
We are not responsible for any disputes arising from draw results
Shareable results pages are public — do not share them if you require privacy

8. Intellectual Property

The Service, including its design, code, logos, and content, is owned by Drawfetti and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Drawfetti shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. You may also delete your account at any time.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated by updating the "Last updated" date and, where appropriate, notifying you via email. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Finland, without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please contact us at: support@drawfetti.com